Everything you want in a career

At our 450 UK stores we offer our customers more perks, flexibility, knowhow and added value services.

We surprise. We delight. We open up new possibilities and we do it in our own unique O2 way. 

We get to know our customers and show them how their mobiles can improve their lives. It’s what we love to do.

We put our customers at the heart of everything that we do and making every day better through personal experiences that count. 

Every O2 store has its own unique personality with the goal of making every day better through personal experiences that count. We want our Advisors to be part of that personality and share their passion for helping customers understand their digital World. Working collectively as part of a diverse team our Advisors are expected to deliver the most unique customer experience by using our values of bold, open and trusted.

Also our Advisors need to have an understanding of customers’ needs for all O2 products from mobiles, tablets to O2 priority experiences, truly demonstrating being an expert in all things O2.

A guru is someone who loves what technology can do and personalising it to make people’s mobiles as unique as they are. They surprise our customers with what their mobiles can do and they make the most technically advanced of products seem simple. Guru’s will guide those who find new tech a bit baffling and difficult to get to grips with. They will solve their tech problems and they help keep our customers coming back for more. Working collectively as part of a diverse team Guru’s are expected to deliver the most unique customer experience by using our values of bold, open and trusted.

Our stores are the direct link between our customers and the wider business and span from Scotland to the South West and across to Northern Ireland. Our Store Managers’ role will be to bring our core values to life through our Retail Stores’ team of anything between 5 – 15 employees. Retail excellence will be the standard expected day to day and with every decision they make and direction they set, they will put the customer at the heart of their thinking. Working collectively as part of a diverse team our Store Managers are expected to deliver the most unique customer experience by using our values of bold, open and trusted.

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