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Strategy Manager

Date: 22-Jun-2022

Location: SLOUGH, GB

Company: Telefonica S.A.

Location: Flexible

Closing Date: 07/06/2022


It matters to us that Team O2 is as diverse as the communities we serve. 

We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply. 

Whoever you are, O2 has a place for you. 

Come join us.


About the Team:

As part of the Mobile Directorate, reporting to the Director of Channel Strategy & PMO, the team is responsible for channel strategy development, planning and governance across the Mobile Division of Virgin Media O2. The team leadership comprises of ex-strategy consultants with extensive experience across both shaping and delivering strategies across a range of sectors.


The Strategy & Governance team plays a critical role in shaping the future strategy of our Sales channels whilst ensuring effective in-year execution of this strategy. The team is also responsible for developing the 3-year investment plan to underpin the strategy and for shaping and owning the Mobile Roadmap to ensure successful execution / delivery of our ambitious plans. The Governance arm of the team manages the Capex budget for Channels & Service and ensures we deliver 100% compliance with all our Risk, Audit, Business Continuity and SLT / Exec objectives / review requirements.


About the Role:

The role has a uniquely broad remit, spanning across Strategy, Planning and Governance (inc. Capex). It will therefore suit an individual who draws energy from a true variation in role.

  • Play a critical part in setting the strategic direction for Channels and Operations, aligning the Directorate to deliver the business strategy, driving strategic projects, with a focus on distribution strategy, and acting as a ‘SWAT team’ for delivering strategic agenda items within the Directorate
  • Demonstrate innovative thinking, conduct in-depth analyses, and develop and shape robust strategy recommendations. Work closely with Channel Heads to shape the future of Channels / support with single channel 3YP and strategy development. Represent channel considerations in Strategy processes and understand the ‘so what’ from customer / proposition strategies for channels
  • Provide business case consultancy support to other teams to develop compelling and creative investment cases for key projects to help them to achieve sign-off more seamlessly
  • Own Mobile Capex planning and manage in-year Capex. Own and develop the annual operating One Plan for Mobile
  • Manage Business Continuity, Risk and Audit for Mobile


Key Responsibilities:

  • Own and update Channel Strategy as part of the 3YP process or otherwise
  • Ensure channel considerations are understood in wider strategy development work (inc. customer and proposition strategies)
  • Understand the ‘so what’ of customer / proposition strategies for Channels to ensure these strategies are effectively mobilised
  • Support Channel leads with single channel 3YPs / Strategy development
  • Act as ‘SWAT team’ to quickly help mobilise strategic initiatives, ‘putting meat on the bones’, agreeing specific plans and achieving business case sign-off for key channels strategic initiatives which need some extra manpower to get to mobilisation, before handing over to PMO for Delivery
  • Provide business case consultancy support to other teams to develop compelling and creative investment cases for key projects to help them to achieve sign-off more seamlessly
  • Own and develop the annual operating One Plan for Mobile


What We Need from You:

The ideal candidate will:

  • Have strategy experience within telco or equivalent B2C sector
  • Be a self-starter, proactive individual who is resourceful and results-driven, with an ability to manage work across multiple workstreams in parallel, and cut through ambiguity and complexity
  • Be an effective and impactful communicator, being able to influence WLT team members and communicate complex recommendations with clarity
  • Demonstrate analytical rigour and have strong commercial awareness
  • Have experience in solving complex business challenges by rapidly developing comprehensive approaches and recommendations that stakeholders buy into
  • Be an excellent relationship-builder with demonstrable experience working across diverse teams
  • Develop SLT-ready decks, documents and business cases



We’ll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 

If you have any questions around the role then please email who will be happy to help.