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Product Manager

Date: 26-Jul-2022

Location: SLOUGH, GB

Company: Telefonica S.A.

It matters to us that Team O2 is as diverse as the communities we serve. 

We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply. 

Whoever you are, O2 has a place for you. 

Come join us.


Location(s): Slough/ Flexible

Closing Date: 31st July 2022


About the role

You will be joining our Product and Partner team as our Small Medium Business (SMB) Product Manager, who are responsible for defining and shaping our product roadmap, creating, and building new innovative propositions and enhancing our existing products/services supporting our SMB mobile portfolio.

As a Product Manager, you will be accountable for defining the product requirements based on customer, market and regulatory demand and work with cross-functional team to develop and deliver new proposition as well as managing product lifecycle of our mobile products / services.

If you enjoy creating new props and working with cross-functional team to bring props to life, enhancing products and services to get our customers to buy and stay, in general love a challenge, this is the right place for you.


Key Responsibilities

  • Accountable for a range of mobile products and services in SMB and support our SMB roadmap (this would include our existing and regulatory initiatives).
  • Define the product strategy and build a 3–5-year plan to enhance the products / services to address customers’ needs and commercial objectives, plus make changes due to legal and regulatory obligations.
  • Ideate and formulate new product proposition based on insight, audience segmentation and our new technology & capabilities to attract new customers and retain existing customers.
  • Develop business case and prepare noting paper to gain approval from different governance board
  • Lead and collaborate with our IT/technology/transformation team to build and launch our propositions / initiatives. Support all product launch related activities including Go To Marketing activities, training
  • Accountable for in life product operational and commercial performance for you proposition(s)/product(s)
  • Providing subject matter expertise and insight into competitor activities, industry trends, key forces and ultimately the customer voice and needs impacting the portfolio


What We Need from You:

Essential Skills:

  • Experience in creating and launching new propositions and managing in-life multi-products or categories, with the flexibility to manage alternative categories as market evolves or priority changes
  • An outstanding communicator with the ability to gain buy in at a senior level
  • Strong commercial acumen with experience in building business cases with quantified benefits and the ability to provide a well-articulated view of the opportunities and risks.
  • Can interpret complex technology issues into business and customer impacts for appropriate decision making.
  • Strong influencing, collaboration, and team-working skills, willing to challenge others to get results. Ability to deliver and execute in complex environments



We’ll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 

If you have any questions around the role then please email who will be happy to help.