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Connected Devices Manager - Mobile Broadband

Date: 08-Apr-2021

Location: SLOUGH, GB

Company: Telefonica S.A.

Location: Slough

Homeworking until we know more about returning to the office


We are O2, the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. We put our 25 million UK customers at the heart of everything we do, so we can use our technology to connect them to the experiences they live for.


And just like our customers, we open up exciting possibilities for our employees too. Great benefits. Generous rewards. High-quality training. Ongoing career development. These are just some of the reasons to join us.


We’re always on the lookout for great talent, and we’re all about inclusivity. We want to be a true reflection of our customers and their communities, to help us make the best decisions. That’s why everybody’s welcome at O2 – it’s time to get everyone in the room.


What do the team do?


Well, the world of technology continues to march on. And here in Marketing, we`re with our customers every step of the way. It`s not just about keeping the O2 brand fresh and approachable. It`s about guiding people through an increasingly complex digital world to ensure they can Be More with whatever devices they choose to use. That`s why we`ve created a global structure that thinks big and bold. Looks to the future. And, above all, looks to build long-lasting emotional connections with our customers.


Commercial Marketing (Consumer) is responsible for the strategic direction of the hardware and services category and overall Financial Performance. This is focused on achieving success in both acquisition and retention.


How will you fit into this?


Your role is to create compelling reasons for customers to choose and stay with O2. You will be responsible for driving the Mobile Broadband (Tablets, Pocket Hotspots and Data Only SIMO) and Connected Accessories propositions strategy.


You will work closely with people right across the business to execute customer led propositions, work with global partners and launch new devices. Ultimately, you will understand the customers for your area better than anyone else in the business. This role will also have line management responsibility for one direct report.


Some of the more specific responsibilities:


  • Accountable for the Tablet, Mobile Broadband, Data Only SIMO and connected watch and potential connected devices trading strategy to maximise revenue and profitability
  • Accountable for key consumer KPIs for these categories including Direct MBB share, Watch Volumes, attach rate and Revenue
  • Budget performance
  • Identify areas of opportunity to grow our attachment at POS and in-life
  • Market share and Growing market value
  • This area is seen as a growth category, therefore developing and delivering against the ambition for in year targets and against 3YP


What we need from you:


  • Ability to develop creative marketing solutions, campaigns and propositions to enable Telefonica to stand out in the marketplace
  • Analytical skills, specifically in the areas of Financial and Customer Data
  • Marketing Planning and Campaign Management skills/experience to develop marketing strategies to respond to customer data and insights
  • A willingness to develop leadership skills to motivate and manage a high performing team
  • A willingness to learn and work in a fast paced exciting and sometimes ambiguous environment


Additional Information:


Grade:  PCGU

Closing date: 23/04

Salary and benefits:

We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care, holiday entitlement and lots of flexible benefits. We also believe a great work-life balance is important, so we’re open to considering part time and flexible approaches to working. Like to know more? Feel free to raise it.


If you have any questions about the role then please email who will be happy to help.