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Head of Sales TECH - USA-

Fecha: 05-feb-2021

Ubicación: MIAMI, US

Empresa: Telefónica S.A.



ElevenPaths is Telefónica's cybersecurity company, and we like to describe ourselves as a start-up because we are an open-minded and agile team, but we are also part of one of the world's leading telcos. Summarizing... in this sense, we have the best of both worlds.


In addition to relying on the best cybersecurity and strategic partners, we create and develop our own products, so innovation is one of our pillars. We're looking for new ways to do things, crazy ideas, experiment and have fun. So, as you can imagine, we are looking for people with initiative, fresh ideas and enthusiasts with what they do, they're in whatever department they are in.


We attach importance to technology and passion for it, but also to talent and human quality. We work as a team to grow as professionals, but also as people. Because without people, companies wouldn't exist. These are built on relationships, and as in any relationship, trust is basic. Therefore, ElevenPaths was born from the beginning with values that are now more than ever basic, such as the flexibility and responsibility of each, also relying on increasingly flat structures, where each can develop and exploit to the fullest its potential.


If we are anything in ElevenPaths, we are lifelong learners, we understand that we are in a changing world, where we cannot fail to evolve. To do this, we have continuous training, with an academy with our own courses, helping each other to understand what the next one does and why, but also with webinars, events, third-party certifications, and all the new forms of learning that you can think of.


In addition, we are an international company, in which diversity is inherent, and this allows us to be in contact with different people in many ways, which we consider one of the best ways to grow. Also, we try to help as much as possible, and that is why we engage in social actions, both at the company and individual level, in which we contribute at least a little bit of who we are to those who need it most. 




In Telefonica Tech we believe the digital business of our customers deserves to live in a framework where the information exchange, the assets and transactions can be done safely and effectively wihtout any threats. With that in mind we develop our own solutions and partner with top technology providers to bring this environment to live. We sell communication and security solutions tailored for our customers and the business challenges of ther digital lives. 





In your day to day it will be usual to face tasks of the following type:


  • The leader in this role will be responsible for planning, coordinating and implementing the commercial function in Telefonica Tech Inc. in USA
  • The person in charge will be hiring, managing and developing a sales team consisting of highly successful, productive sales specialists and presales specialist capable of attaining and exceeding company revenue expectations as well as maintaining a high level of customer satisfaction.
  • This position will drive sales expectations, marketing initiatives and ensure channel profitability.
  • He/She will partner with sales leaders and teams in the channel to support them through understanding of customer requirements, and demonstrating the value of our products, services and solutions.
  • Set ambitious commercial goals, whilst coaching and motivating the team to exceed budget (revenue and sales) expectations.
  • Continuously monitor the sales team performance vs budget expectations, sales plans execution, target fulfilment, revenue and profitability growth
  • Build and retain effective, productive, and motivated sales individuals
  • Open new markets and develop specialized sales channels when required for existing products, services and cybersecurity solutions.
  • Will ensure contractual obligations fulfilment and customer satisfaction is maintained at highest levels by resolving any customer experience issues.
  • Identify and nurture major sales opportunities by developing key customer relationships and identifying cross-selling opportunities within existing client base.
  • Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business
  • Maintaining effective communications and building solid customer relationship throughout the accounts life cycle
  • Actively participate in the global business initiatives that seek to address and seize the business potential of the segments in the territory
  • Liaise and work in conjunction with other department and business leaders to align with business strategy
  • Provide business outlook and follow up, deliver accurate forecasting and ensure continuous development of a sales pipeline






  • Typically requires at least a BS/CS degree
  • MBA or MSC desired.
  • Relevant industry certifications desired.
  • 10+ years in the IT and communications industry, with management experience and passion for building and working in multicultural and diverse teams
  • Executive engagement ability that allows you to connect with our customers across industries in transformational projects
  • Deep knowledge of the Cloud and Cybersecurity industry to coach customers and influence company direction
  • Create a network that is mutually supportive, including Partner Development 
  • Experience in managing organizational functions including target setting, budget, commercial strategy and forecasts.
  • IT and IS management practices
  • Expert knowledge in the commercial security sales market place
  • Expert knowledge in the commercial security sales market place
  • Excellent communication skills and ability to negotiate
  • Critical thinker with a problem solving attitude. Can analyze situations and make informed decisions.
  • Natural leader that manages through difficulties, inspiring and motivating people
  • Enthusiastic team player with excellent interpersonal skills and passion for customer service
  • Languages :
    • Fluent English
    • Spanish (advance)



When you join Telefónica

You join almost 100 years of history, a team of 106 nationalities present in more than 35 countries. You join a team that works to connect people wherever they are, without borders. A team that is leading the digital revolution with the illusion of the first day in all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation etc. In Telefónica you have everything you need to create the best version of yourself. We need people like you who join this great challenge, who want to create tomorrow's Telefónica.

At Telefónica we are committed to new ways of working and are leaders in the implementation of Digital Disconnect under the principle "Disconnect to Reconnect".


We are convinced that diverse and inclusive equipment is more innovative, transformative and achieves better results. That is why we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability or any other personal condition.

Mercado principal más próximo: Miami