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Group Lead / Manager Connected Services (m/f/d)

Date: 07-Sep-2022

Location: MÜNCHEN, Germany

Company: Telefonica S.A.

Contract type: full-time, unlimited
Location: Munich, Düsseldorf, Berlin (Teltow), Nuremberg, Hamburg 
Entry: At the earliest possible date 
Working anywhere. After a successful application process, you have the opportunity to work anywhere in Germany. You will be assigned to the nearest Telefónica location according to your place of residence. We will discuss further details with you during the application process. 


Who we are? 

We are o2/Telefónica - with our mobile brands we connect millions of people and offer our customers mobile freedom in the digital world. As a leading telecommunications provider, we are also playing a key role in shaping digitisation in Germany. Our fixed and mobile networks form the backbone for the digital transformation of the economy and society. And our approximately 8,000 employees in Germany drive the transformation forward every day - in our own company as well. 

Telefónica is one of the top employers in Germany and is part of the global telecommunications group Telefónica S.A. with 114,000 committed employees worldwide.  

You too can become part of our unique team and let us make a difference together! 


What are your challenges with us?

  • Disciplinary and technical leadership of the Connected Services DevOps team
  • Further development the team and each individual of the team, considering agile working methods
  • Transforming existing telecommunications applications to public cloud environments and to adapt its operational model accordingly
  • Implementation of system related projects in cross-functional teams
  • Creation of application designs, service / high level designs and system documentation as part of new tenders, projects and during operation
  • Management and development of service partners and system / solution providers
  • Creation of strategic decision papers and actively driving the decision-making process, involving the middle and upper management team
  • Drive the further development of owned solutions, systems / applications and processes, putting in the center the customer needs, costs, time2market and quality
  • Ensuring high-class service quality for our end customers and for the services and applications responsible for
  • Develop and usage of key performance indicators to further develop the DevOps groups and services


What are you bringing?

  • Completed university degree or comparable in information processing, communications engineering, electrical engineering, industrial engineering
  • At least 10 years of professional experience in IT or Telecommunications or comparable areas from different industry verticals
  • Profound knowledge in developing high performance teams and employees, with an experience of at least 5 years in directly managing diverse teams
  • Knowledge about solution development and application engineering from a technology management point of view
  • Skilled and trained, ideally certified, in at least one of the established agile working methods
  • Advanced knowledge with certification of cloud environment (experience in containerization and orchestration is preferred). Ideally provides best practices of application to cloud transformation from former engagements.
  • Structured, independent and result-oriented way of working with a high level of initiative
  • Strong team orientation, motivation and organizational skills
  • Advanced experience in (organizational) change management and guidance through strategic decisions
  • Strong negotiation and communication skills in English and German


Your Benefits 

Workplace: Modern and ergonomically equipped offices, as well as an open space and open desk model. 

Communication: A smartphone of your choice for business and private use as well as the possibility to provide for your partner, friends and family via credit is a matter of course for us. 

Catering is taken care of: Free coffee specialties and water are at your disposal at any time as well as a canteen and a cafeteria. 

Individual development: With a continuous training you will reach your goals with us. In addition, with "Beyond" you can also get a taste of other interesting areas by means of job or project rotations.  

Retirement provision: Various models of retirement provision are available to you (e.g. capital-forming benefits, company pension scheme, etc.) 

Social commitment: We are also involved outside the company, you have the opportunity to participate in Telefónica "Volunteering Days" or "Volunteering Holidays", for example. 

Health: Under FEEL GOOD you will find a wide range of offers for your personal health and the compatibility of work and leisure. It ranges from exercise and relaxation programmes, webinars and cooperation projects to a comprehensive range of advice on child and elderly care and psychosocial counselling.  


How to apply and what else you should know? 

Convince us with your meaningful curriculum vitae as well as corresponding certificates. You do not need a letter of motivation with us. Please note that applications are only possible via our applicant portal and applications by e-mail cannot be considered. 

Do you have questions about our application process and are you interested in further information about the position? Please reach out to our Talent Operations Team ( 


In case of same qualification, applicants (m/f/d) with severe disability will be preferred. All gender are equally welcome.