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Priority Partnerships Lead

Date: 15-Sep-2021

Location: LONDON, GB

Company: Telefonica S.A.


It matters to us that Team O2 is as diverse as the communities we serve. 

We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply. 

Whoever you are, O2 has a place for you. 

Come join us.

Location: London/Slough – with flex to work from home


We are O2, the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. We put our 25 million UK customers at the heart of everything we do, so we can use our technology to connect them to the experiences they live for.


And just like our customers, we open up exciting possibilities for our employees too. Great benefits. Generous rewards. High-quality training. Ongoing career development. These are just some of the reasons to join us.


We’re always on the lookout for great talent, and we’re all about inclusivity. We want to be a true reflection of our customers and their communities, to help us make the best decisions. That’s why everybody’s welcome at O2 – it’s time to get everyone in the room.


About Priority…


Priority is one of the original rewards platforms in the UK. We work with the biggest brands, the brands our customers love, enabling us to give them exclusive access to rewards, for being part of the Priority club. This is an amazing opportunity to work on the future development of the proposition and lead the team in ensuring it remains market leading.

Come and join our club!


What do the team do?


The Product & Proposition team are the people that source, develop and deliver market leading customer offers for our Consumer & SMB segments. Using customer insight to find innovative ways of meeting their current and future needs.


As a member of a flexible, adaptive, and collaborative team your role will need to flex with the focus and priorities of the team and the business. Utilising your skills and capacity to ensure we grow and are successful.


How will you fit into this?


O2’s Priority App is a leading rewards platform in the UK. You’ll be responsible for all partnerships that exist within the Priority app, ensuring that they are delivering against the engagement KPIs and objectives. This includes acquiring, managing and retaining partnerships, ensuring they contribute to delivering the wider Priority targets.


This also involves managing the performance of the incumbent partnerships agency, securing and running the Priority partnerships budget and line managing the Priority Partnerships Manager.


Some of the more specific responsibilities:


  • Develop (and ensure delivery against) the partner development strategy and plan for Priority (working with key business stakeholders)
  • Secure, control and utilise the Priority budget, working with Customer Marketing on which customers should receive offers (right offer, right person, right place, right time)
  • Accountable to deliver Priority targets
  • Develop and negotiate new partnerships, delivering the associated commercial and contractual terms
  • Responsible for partner relationships (incl. those managed by the Partnerships Agency)
  • Manage compliance to and performance against commercial agreements and contracts
  • Explore and drive commercial opportunities with partners to drive new revenues (e.g. through online affiliate deals)
  • Responsible for developing strong relationships internally to enable leverage of wider O2 assets to drive efficiencies and opportunities into partnerships
  • Support the wider business in delivering partnerships that assist in driving commercial benefit for propositions outside of Priority


What we need from you:


  • Extensive experience in a Partnership/ Client services role from a creative agency or media background (business development, account management or sales roles)
  • Proven experience in partner management and contract negotiations including project/ finance/ legal management, with ability to manage complex and multiple partners and projects at one time 
  • Proven track record of delivering partners and commercial outcomes / targets
  • Excellent, polished client-facing skills. In particular:
    • Able to rapidly develop a strong rapport with and understanding of the underlying objectives of prospective Priority partners
    • The skill to present O2 and Priority in a compelling way to partners, including the ability to powerfully pitch the business opportunity
  • Strategic thinking including evaluation of key trends and client results data
  • Strong understanding of the full marketing matrix, and the ability to leverage owned channel communications, as well as paid for media, in order to secure strategic partnerships
  • Proven leadership and people development experience


Here are the softer skills we’ll be looking for:


  • Highly commercially astute with experience in finding new revenue and cost saving opportunities through partner relationships
  • Sound financial awareness including budget control of client profitability
  • Real drive to motivate yourself and team and make things happen - to be a catalyst of/for change
  • Strong ability to manage senior stakeholders
  • Strong ability to influence and build relationships internally and externally
  • Well organised, self-motivated and client focussed
  • Possessing a highly creative, solution driven / problem-solving mentality


Additional Information:


Grade:  PCGT

Closing date: 05/10

Salary and benefits:

We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care, holiday entitlement and lots of flexible benefits. We also believe a great work-life balance is important, so we’re open to considering part time and flexible approaches to working. Like to know more? Feel free to raise it.


If you have any questions about the role then please email who will be happy to help.



We’ll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 

If you have any questions around the role then please email who will be happy to help.