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Business Development Manager - Medium Business

Date: 11-Sep-2022

Location: LONDON, GB

Company: Telefonica S.A.


It matters to us that Team O2 is as diverse as the communities we serve. 

We’re aware that we need more diversity in our senior leadership roles, so we welcome and encourage people from all backgrounds to apply. 

Whoever you are, O2 has a place for you. 

Come join us.

Job Title: Business Development Manager – Medium Business

Reporting to: Field Based Acquisition Team Manager

Direct reports: 0

Department: Business

Directorate:  SMB

Location: Flexible 

Closing Date: TBC


The Business Development Manager role sits within Medium Business Sales Team. You will work to win new logo customers in the SMB space (75-250 employees). You'll proactively generate sales opportunities and convert these to sales across the full portfolio of VirginMediaO2 products. These include, but are not restricted to Mobile, DIA, Microsoft O365, hardware and various other connectivity and digital solutions.


Who we are


At Virgin Media O2 we're going All In, to remove bias and barriers for our people and our candidates. We're working hard to achieve bold ambitions, to help us better represent the diverse communities we serve across the UK. As an equal opportunities employer, we support and encourage you, to be your authentic self throughout your application journey.


Key responsibilities


  • Develop sales insights into a defined portfolio of target prospect accounts through proactive prospecting activity and customer insight gathering.
  • Deliver results - this includes target achievement, developing and implementing action plans for delivering results, balanced pipeline growth and management, forecasting, logging/recording of customer interactions on salesforce/CRM, understanding and plans for correcting or enhancing your personal performance statistics
  • Self-sufficiently sell the full VirginMediaO2 products portfolio into your customer account base, with a clear growth strategy for each customer. This should be done both independently and with support from the
  • Activity – A fully proactive contact strategy across all prospects within your identified target base to ensure you understand their key 12/24-month strategies to position yourself as a Trusted Advisor for their telecommunications and digital requirements.
  • Activity - In addition to creating a self-generated pipeline, you should be able to rapidly engage Marketing generated leads, converting these to qualified sales opportunities through; quickly building customer rapport to facilitate a consultative, solution-led sales conversation.
  • Responsible for maintaining accurate and detailed customer contacts, activity, pipeline, and opportunity information within the Salesforce CRM
  • Customer Experience – Facilitate timely handovers of newly won customer accounts to ensure a smooth transition from New Business Sales to in our Account Management team.


The must-haves


In order to be considered, you must have the following experience

  • B2B sales experience in an environment that requires delivery of multiple sales KPIs
  • Proven experience in "solution selling"
  • Proven experience engaging with C Suite decision-makers
  • An understanding of the competitive landscape for VMO2
  • Excellent communication and presentation skills
  • Able to keep up to date with changes in products, services and competencies


What's in it for you?


We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters.

All work and no play just isn't our style! We're already planning our future ways of working, for when life becomes a little more normal again. We're constantly evolving our approach to enable you to find a great work-life balance.


Next steps


If we feel like a place where you can belong, we'd love to learn more about you. Once you've submitted an application the next steps of the process, if successful, are likely to include a conversation with the recruiter, followed by a 2-step process.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.


We’ll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list.

We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  

Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 

We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  

Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 

If you have any questions around the role then please email who will be happy to help.