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Supply Chain Support (6 Month Secondment)

Date: 10-Jun-2021

Location: LEEDS, GB

Company: Telefonica S.A.

Here at O2, we’re about technology that creates exciting experiences. It’s why there are over 35 million people who choose to live life on O2.  


Being part of Telefonica, one of the world’s most creative digital companies, we’re able to open up all sorts of possibilities – not just for customers, but for the people who work for us, too. 


Great benefits. Great rewards. High-quality training. Ongoing career development. Flexible working. These are just some of the reasons we attract great talent. 


Our inclusive approach to recruitment helps us be a true reflection of our customers and their communities. That’s why everybody’s welcome at O2 – it’s time to get everyone in the room.


About the Team


As part of the Online, Stores and Supply Chain team, reporting to a Supply Manager the team are responsible for delivering an exceptional customer experience and commercial performance across our Stores  estate (Company owned and Franchised),  Online platforms and Supply Chain including Smart Metering. 
Across the team there is also responsibility for £2bn working capital expenditure and £40m operational expenditure p.a.


The Inventory Supply Support works closely alongside the Inventory Supply Planners, Demand Planners and Service managers ensuring the business has the right product in the right place at the right time balanced with efficient use of the company's cash along with ensuring we work with our Supply Chain suppliers and partners to provide great customer experiences associated with stock purchase.


About the Role


The role holder is responsible for supporting with administrative tasks and managing some aspects of stock supply into the warehouse & stores for selected vendors (non-high profile vendors) ensuring availability across all channels including MNVO to the customers, whilst optimizing working capital tied up in stock. 


The role is responsible for managing the day to day tasks and processes in a critical part of Inventory and Service Management teams including database and system administration tasks and other administrative and reporting support required the team. 


The role ensures that adherence to governance, risk management, SOX Controls, BSI / ISO quality / environmental management processes.


Key Responsibilities


•    Supporting system migration administrative tasks & housekeeping ensuring key systems are updated & aligned
•    Supporting day to day monitoring & management of stock levels & intake ensuring correct levels are maintained to maximise customer availability & key KPIs
•    Supporting on product launches by providing administrative input, including inventory planning tools. 
•    Responsible for daily communication of delivery warnings and stock updates for all O2 channels.
•    Responsible for weekly MNVO forecast input and validation, stock assignment, SKU conversions and moves.
•    Responsible for investigating and responding to ad-hoc customer/ channel/ complaint queries.
•    The role ensures that adherence to governance, risk management, BSI / ISO quality / environmental management processes.


Key Skills/Experience


•    Excellent organisational skills and strong attention to detail 
•    Ability to work with complex sets of data and present in a logical and way  
•    Proficient in the use of MS Excel / BI tools 
•    Ability to work to tight timescales and prioritise workload 
•    Experience in a supply chain environment or similar industry is beneficial


Grade: MPG2

Location: Home-based/Leeds




We’ll be sending you emails about the status of your application. To make sure you receive these, please add and to your Safe Senders list.


We’re looking to pay a great compensation package (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care and lots of flexible benefits.  


Also, every employee has their personal development supported with a LinkedIn learning account; plus other role specific learning available through our award-winning digital learning platform - O2 Campus. 


We also believe a great work-life balance is important, so we’re open to considering flexible working arrangements. Like to know more, feel free to raise it.  


Join us and we’ll encourage you to be bold every day. So take a deep breath, your career is about to go to exciting new places. 


If you have any questions around the role then please email who will be happy to help.