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Commercial Data Analyst- 12 Month FTC

Date: 26-Oct-2020

Location: LEEDS, GB

Company: Telefónica S.A.

<span style="font-family:"Telefonica Headline Light"">We are O2, the commercial brand of Telefonica UK Limited, a leading digital communications company owned by Telefonica S.A. We put our 25 million UK customers at the heart of everything we do, so we can use our technology to connect them to the experiences they live for.


<span style="font-family:"Telefonica Headline Light"">And just like our customers, we open up exciting possibilities for our employees too. Great benefits. Generous rewards. High-quality training. Ongoing career development. These are just some of the reasons to join us.


<span style="font-family:"Telefonica Headline Light"">We’re always on the lookout for great talent, and we’re all about inclusivity. We want to be a true reflection of our customers and their communities, to help us make the best decisions. That’s why everybody’s welcome at O2 – it’s time to get everyone in the room.



About the Team:


The UK Telco market is one of the most competitive markets in Europe. O2 sell their diverse range of products and services to consumers and businesses, through a combination of direct and indirect sales channels.


O2 have introduced industry leading commissions IT capability to manage the commercial payments due to the indirect sales channels. The UK Commissions function is responsible for the accuracy and analysis of complex commission data, accurate payment calculation, reconciliation, financial assurance and reporting of indirect sales channel commission.


Your Role:


Reporting to the Commissions Finance Manager for Commercial and Operations Delivery and working within a wider team of 18, this role will lead the timely execution of O2’s sales channel commission process.


The Commercial Data Manager will provide service excellence to our indirect sales channel partners in relation to the commission payment, reconciliation, reporting and query management processes.


The successful candidate will be based in Leeds with occasional travel within the UK




You will support, mentor and train other team members and colleagues. You will provide positive leadership across the wider commission’s team, sharing best practice & drive efficiency by collaborative working.


You will lead and manage the timely, complete and accurate delivery of the monthly commission payment processes within agreed SLA’s giving a clear focus to and financial assurance and quality. You will lead monthly review meetings to facilitate the approval of the SBI payments.


You will provide regular financial and commissions performance reporting internally and to the sales channel. Take a leading role to deliver commercial analysis and support complex review and modelling of commission plans. Provide review, analysis and commercial insight on the outcomes.


You will continually seek opportunities to improve processes and deliver problem root cause resolution for any commission payment impacting issues.


You will act as main point of contact and undertake regular meetings with O2’s sales channel partners and their respective finance teams.


The role will lead the review, investigation and resolution of any payment anomalies in order to safeguard O2’s financial interests at all times.


The role will have responsibility for compliance and governance including SOX controls


Skills & experience:


Commercially astute and self-confident with demonstrable experience of understanding detailed level quality and assurance checks and understanding complex commercials, across a high volume data driven framework


Confident in communicating and influencing stakeholder relationships at various levels within O2 and externally within the sales channel organisations. Ability to analyse & articulate complex and detailed subject matter simply and in a thoroughly engaging manner


Proactive and tenacious approach to problem solving and the ability to make data driven decisions to influence and deliver changes and improvement. Ability to summarise findings & highlight salient points with consideration for the intended audience


Experience and knowledge of a large company commission calculation and sales incentive department is desirable and proven and demonstrable track record of delivering timely accurate workload is essential


Experience of financial and management reporting; Good understanding and experience of identifying and implementing data quality and process improvements.


Educated to A level standard essential; University degree desirable; Coupled with relevant commercial and analytical experience across a range of matters in a complex and fast paced high volume organisation. Excel to an advanced standard (Essential). MS Access (Essential). SQL Developer (desirable) Knowledge of CRM/ billing systems (desirable).


12 Months FTC

Application Closing Date: Monday 9th November 2020


<span style="font-family:"Telefonica Headline Light"">Salary and benefits:

<span style="font-family:"Telefonica Headline Light"">We’re looking to pay a competitive salary (depending on experience) for this position. We also offer plenty of extras to sweeten the deal, which could include things like bonuses, life assurance cover, health care, holiday entitlement and lots of flexible benefits. We also believe a great work-life balance is important, so we’re open to considering flexible approaches to working. Like to know more? Feel free to raise it.

<span style="font-family:"Telefonica Headline Light"">If you have any questions about the role then please email who will be happy to help.