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Global Account Manager MNC (m/f/d)

Date: Apr 1, 2023

Location: Düsseldorf, NW, DE, 40474

Company: Telefonica S.A.

Contract type: full-time, unlimited
Location: Munich, Düsseldorf, Berlin (Teltow), Nuremberg, Hamburg
Entry: At the earliest possible date

Working anywhere. We work where it is most productive. After a successful application process, we offer you the opportunity to work anywhere in Germany. At Telefónica, we rely on a flexible hybrid model that includes the benefits of both remote work and on-site work. You will be assigned to the nearest Telefónica location based on where you live. We will discuss further details with you during the application process. 


Who we are

We are O2 Telefónica - with our mobile brands we connect millions of people and offer our customers mobile freedom in the digital world. As a leading telecommunications provider, we are playing a key role in shaping digitisation in Germany. Our approximately 7,400 employees in Germany drive the transformation forward every day - in our own company as well. 

Telefónica is one of the top employers in Germany and is part of the global telecommunications group Telefónica S.A. with 110,000 committed employees worldwide.   

Become part of our unique team and let's make a difference together!   


What to expect 

  • Identification and acquisition of large, international opportunities (incl. contract negotiations)
  • The Global Account Manager (GAM) acts as the main point of contact for segmented multinational accounts and represents the entire portfolio to the client
  • Establish an executive relationship management with top decision makers at the client
  • Assuming overall responsibility for the assigned accounts
  • The Global Account Manager has the main task of increasing market share and revenue across the entire Telefónica geographic footprint.
  • Creation of an account strategy, including account planning
  • Translating the Telefónica Global Solutions Value Proposition into an acquisition strategy
  • Overall management of international tenders
  • Formation and functional leadership of virtual teams consisting of national account managers, bid managers, presales and postsales
  • Close cooperation with the legal department in the drafting of contractual agreements with clients
  • Close cooperation with the commercial departments
  • Work closely with central Telefónica Global Solutions resources to further develop Multinational Services.


What you bring 

  • Technical/scientific or business studies or comparable training
  • Several years of sales experience in the IT/telecommunications industry, preferably in the area of corporate or international sales; ideally experience in international key account business with a provider of telco or IT services
  • Experience in the management and professional leadership of virtual account teams
  • Strategic thinking, grasp of customer requirements and ability to translate this into tailor-made customer management
  • High level of initiative, motivation and organisational skills
  • First-class presentation skills and strong communication skills, both written and spoken
  • Serious and engaging appearance
  • English - business fluent


What we offer 

Modern, flexible working environment: You mainly work from your home office or at the customer's premises. We will equip your home office with the relevant IT structure. You can organise your working day in a way that is best for you and your customers. 

Training & Development: Everthing you need for your individual growth. With a personal development plan, learning journeys and the possibility of job rotations, you will reach your goals with us – according to our guiding principle „connect, learn and move2grow". 

Financial benefits: A smartphone for business and private use, as well as the possibility to provide for partners, friends and family via a credit balance, is a given. You receive a company car of your choice on the basis of a full-cost leasing rate for professional and private use. We are committed to reducing CO2 emissions and support e-mobility. 

Health: Our "Feel Good" program keeps your body and mind in balance. Among other things, we offer fitness classes, nutritional counseling, and programs to improve workplace ergonomics and work-life balance. 

Social engagement: We are also involved in social projects outside of our day-to-day work. You can support social projects through volunteering days / holidays or charity runs. 


How to apply and what else you should know 

Convince us with your meaningful curriculum vitae as well as corresponding certificates. You do not need a letter of motivation with us. Please note that applications are only possible via our applicant portal and applications by e-mail cannot be considered. 

Do you have questions about our application process and are you interested in further information about the position? Please reach out to our Business People Services Team (


In case of same qualification, applicants (m/f/d) with severe disability will be preferred. All gender are equally welcome.